Motadata HelpDesk
By Motadata HelpDesk
Motadata HelpDesk is a software that enables users to deliver smarter and faster IT services to their customers. It has a simple, modern interface that allows users to improve their relationship with their customers. The software is easy to use and does not require any training. With the help of a centralized knowledge-base, employees receive the ability to help themselves. And with multi-channel support, user tickets can be logged through channels such as email, self-service portal, mobile apps, and more. With Motadata, users can manage inventories and automate key workflows through automation.
Pricing of Motadata HelpDesk
- Incident Management
- Knowledge Base
- Multi-Level Workflow Automation
- SLA Management
- Self-Service Portal
- Canned Responses
- Reporting & Dashboards
- Mobile App
- Incident Management
- Knowledge Base
- Multi-Level Workflow Automation
- SLA Management
- Self-Service Portal
- Canned Responses
- Reporting & Dashboards
- Mobile App
Awards & Badges Received
Get More Awards & Badges from Techimply
Key Features of Motadata HelpDesk
Key Features:
Key Specification
Other Categories: | Help Desk Software Help Desk Software For Mac |
---|---|
Deployment: | Cloud Hosted |
Customer Support: | Business Hours,Online (Ticket) |
Customization: | No |
Languages Support: | English |
Who uses Motadata HelpDesk
SMEs
Enterprises
Company Details
Company Name: | Motadata HelpDesk |
---|---|
Headquarter: | Ahmedabad, Gujarat India |
Website: | Visit Website |
Social Media: |
Most Popular Software
ManageEngine RMM Central
Remote Monitoring and Management (RMM) software for MSPs
Onfra
Onfra.io is a SaaS platform that streamlines and optimizes hybrid workplace management.
eStreamDesk
By eStreamDesk
Ameyo Fusion CX
By Ameyo Fusion CX
UseDesk
By UseDesk
Most trusted software on Techimply
User Reviews
Frequently Asked Questions (FAQs)
The user group of Motadata HelpDesk are as follows :
- Enterprises
- SMEs
- SMEs
Motadata HelpDesk has 1 plans,
- Motadata HelpDesk USD 0
The key featuers of Motadata HelpDesk are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Motadata HelpDesk pricing model : Onetime(Perpetual License)
Motadata HelpDesk is Online Software.
No
Motadata HelpDesk offers Business Hours,Online (Ticket) support.
Motadata HelpDesk provides Help Guides,Blogs,Video Guides for the software training.