Freshdesk Customer Success
By Freshdesk Customer Success
Freshdesk Customer Success is a customer success management software that helps software and subscription companies to prevent customer churn and strengthen customer relationships. The platform offers complete visibility into customers’ subscription metrics with the help of proactive workflows for renewals, onboarding and other tasks. Freshdesk Customer Success automatically alerts users about the available opportunities for finding and retaining customers. It also helps users convert more upsells, cross-sells and trials. With this software, companies can quickly understand the reason why their customers are churning. They can get an early warning about the customer churn and successfully manage renewals in real-time. By offering customers’ metrics, Freshdesk Customer Success software enables users to engage and intervene with the right customers and achieve the best business outcomes for the users and customers. In this way, the software enables users to easily manage important milestones in their customer lifecycle, which ultimately helps them to reduce customer churn and improve customer value.
Pricing of Freshdesk Customer Success
- 10
- 000 Accounts
- 100
- 000 Emails / month
- 3 Maintained integrations
- Health Scoring
- Proactive Alerts
- Reporting and Analytics
- Goal and Task Management
- Email Campaigns
- Email Triggers
- 10
- 000 Accounts
- 100
- 000 Emails / month
- 3 Maintained integrations
- Health Scoring
- Proactive Alerts
- Reporting and Analytics
- Goal and Task Management
- Email Campaigns
- Email Triggers
- 200
- 000 Accounts
- 250
- 000 Emails / month
- 8 Maintained integrations
- Health Scoring
- Proactive Alerts
- Reporting and Analytics
- Goal and Task Management
- Email Campaigns
- Email Triggers
- Account Hierarchy
- Team Performance
- Multiple Products
- Enterprise SLA
- 200
- 000 Accounts
- 250
- 000 Emails / month
- 8 Maintained integrations
- Health Scoring
- Proactive Alerts
- Reporting and Analytics
- Goal and Task Management
- Email Campaigns
- Email Triggers
- Account Hierarchy
- Team Performance
- Multiple Products
- Enterprise SLA
Awards & Badges Received
Get More Awards & Badges from Techimply
Key Features of Freshdesk Customer Success
Key Features:
Key Specification
Other Categories: | Customer Success Software |
---|---|
Deployment: | Cloud Hosted |
Customer Support: | Online (Ticket) |
Customization: | No |
Languages Support: | English |
Who uses Freshdesk Customer Success
SMEs
Enterprises
Company Details
Company Name: | Freshdesk Customer Success |
---|---|
Headquarter: | San Mateo, California United States |
Website: | Visit Website |
Social Media: |
Most trusted software on Techimply
Zoho Desk
Top Rated Customer Service Help Desk Software
Zendesk
Best Customer Service Software
Freshworks CS Suite
Freshworks Customer Service Suite
HubSpot CRM
Worlds Best CRM Software
Surfshark
By Surfshark
Freshdesk
Cloud-based Customer Support Software
Freshdesk Customer Success Video
User Reviews
Frequently Asked Questions (FAQs)
The user group of Freshdesk Customer Success are as follows :
- Enterprises
- SMEs
- SMEs
Freshdesk Customer Success has 2 plans,
- Estate USD 95 /User/Month
- Forest USD 150 /User/Month
The key featuers of Freshdesk Customer Success are as follows :
Freshdesk Customer Success pricing model : Monthly,Yearly
Freshdesk Customer Success is Online Software.
No
Freshdesk Customer Success offers Online (Ticket) support.
Freshdesk Customer Success provides Help Guides,Blogs,Video Guides for the software training.