Chatdesk Teams
By Chatdesk Teams
0.0
Chatdesk Teams is a comprehensive chat support tool that helps brands find passionate followers and train them to respond with the brand’s voice and policies from day one. Chatdesk Teams also handle the required hiring and scheduling. Its machine learning algorithms analyse the previous support messages to create an ever-evolving and on-brand knowledge base. With this tool, tickets get cleared faster and more successfully. It integrates with all platforms including Twitter, Facebook, TikTok, and Instagram without any development work or training. Chatdesk Teams speak brands’ voices automatically. Its dashboard provides real-time reporting of CSAT and revenue generated by the team as well as actionable consumer insights, products, on-site conversions, and more. Chatdesk Teams offer 24/7 coverage, average response time under 90 minutes, moderation of spam and negative comments, automatic ticket prioritisation and tagging, and engagement on social media platforms like Twitter, TikTok, Instagram, etc. It also provides
Pricing of Chatdesk Teams
- 40 solved tickets per month included
- Launch in days. No dev work or training needed
- Free prioritization of your customer messages
- 40 solved tickets per month included
- Launch in days. No dev work or training needed
- Free prioritization of your customer messages
- 400 solved tickets per month included
- Advanced ticket types e.g. returns
- order status
- cancellations
- etc
- Track revenue
- CSAT / NPS from your Chatdesk Team
- 400 solved tickets per month included
- Advanced ticket types e.g. returns
- order status
- cancellations
- etc
- Track revenue
- CSAT / NPS from your Chatdesk Team
- Custom volume
- Custom workflows
- Custom reporting
- Custom volume
- Custom workflows
- Custom reporting
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Key Features of Chatdesk Teams
Key Features:
Key Specification
| Other Categories: | Live Chat Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Chatdesk Teams
SMEs
Enterprises
Company Details
| Company Name: | Chatdesk Teams |
|---|---|
| Headquarter: | New York, |
| Website: |
Visit Website 
|
| Social Media: |
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Most trusted software on Techimply
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Frequently Asked Questions (FAQs)
The user group of Chatdesk Teams are as follows :
- Enterprises
- SMEs
- SMEs
Chatdesk Teams has 3 plans,
- Growth USD 99 /Month
- Advanced USD 900 /Month
- Enterprise USD 0
The key featuers of Chatdesk Teams are as follows :
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
- Offline Form
- Persistent Chat
- Shortcut Messages
- Visitor Targeting
- Video Chat
- Transfers
Chatdesk Teams pricing model : Onetime(Perpetual License)
Chatdesk Teams is Online Software.
No
Chatdesk Teams offers Phone,Business Hours,Online (Ticket) support.
Chatdesk Teams provides Help Guides,Blogs for the software training.
